EMPLOYEE
EVALUTION PROGRAM (EEP)
for Public Safety Telecommunicator
AND Communications Supervisor Positions
The “premier”
employee selection PROGRAM for public safety communications personnel!
***Used by over 900 agencies
in the U.S. and abroad***
Click
below for Ordering via mail or fax
Click below for Ordering online
The Employee Evaluation Program (EEP) is a comprehensive
selection PROGRAM designed specifically for public
safety communications call-taker, dispatcher (telecommunicator)
AND communications supervisor personnel.
The
EEP includes -
- Job-related, valid call-taker, dispatcher
and communication supervisor testing; PLUS--
- Over 150 job-related, valid interview
questions; PLUS --
- A Guidebook that covers all the steps
and information you need to conduct an effective hiring process;
PLUS
- Job Descriptions, Job Facts Sheets,
Interview Summary Sheets, Reference Check Forms and other job-related
documents and checklists you
can customize to fit your unique needs!!
ALL IN ONE EASY TO USE
– EASY TO UNDERSTAND–
COST EFFECTIVE PACKAGE!!!!!
| “I
have a relatively low turn-over
rate due in part to using the EEP. I’ve
talked to lots of Directors in Missouri about the success
we have had using your products. I’m more than happy
to share successes.” |
George
Major, Webster County 9-1-1 Emergency Services, MO
|
| “Our
recent communications supervisor
selection process went perfectly!
Command staff was very impressed with the interview panel
and very impressed with the entire EEP testing and interview
process. The dispatchers that participated in the promotional
process were thrilled! Each one was given a copy of their
personality Profile Report at the end of the process. They
loved reading about themselves and seeing in black and white
what they had always felt about themselves.” |
Crissy
Carroll., Pourde Communications Center, CO |
| “The
selection process utilized by the agency uses testing materials
provided by Profile Evaluations, Inc. (PEI). PEI testing materials
are well known
in public safety communications and the validity
of the testing materials is well
documented. Personnel who
do well on the pre-employment testing
materials generally are successful
on the job. In addition to the written tests, applicants also
must successfully complete the [PEI] structured oral interview.
The questions used in the oral interview are relative to the
position applied for. Guidance provided to the interviewers
explains what to look for during the selection process.” |
Excerpt
from a CALEA Onsite Assessment Report for Southwest Central
Dispatch, IL |
The EEP –
- Blends testing and interviewing together
in an easy to understand and viable format.
The EEP includes the valid, defensible EEP Test Battery
AND PEI’s new Complete Employee
Interviewing and Hiring Kit – EEP Edition!
- Enables you to look at the “total”
candidate.
Each element of the EEP blends together to provide management
with a complete, objective picture of a candidate’s characteristics
and abilities. Through the use of the EEP, the manager has more
than a gut feeling to go on; plus the legal liability inherent
in subjective hiring decisions is reduced.
- Has a proven track record.
The EEP has been used since 1988 for public
safety communications employee selection. The EEP is currently
being used by over 900 agencies in the U.S.
and abroad. To date, well over 95,000 candidates
have been assessed under the EEP and there has never been a
challenge to its use!
- Is a valid predictor of future job
performance.
Criterion-based validation studies for the EEP test battery
demonstrate that the EEP has predictive validity for public
safety communications positions. The validity coefficient for
the EEP test battery is .45. A validity coefficient
is a calculation used in validation studies to indicate the
relative predictability of the method. This coefficient is then
used as proof of the usefulness of a certain hiring technique.
In this type of research, a validity coefficient above .20 is
considered acceptable; validity coefficients of .30 & above
are considered very good.
- Meets ADA and other federal guidelines.
- May be scored in-house by the agency
OR may be sent to PEI for scoring at no additional charge!
WITH YOUR INITIAL QUICK START PACKAGE
ORDER YOU RECEIVE ----
The EEP Test Battery -
Five EEP Assessment Packages (testing uses)
The EEP Test Battery is packaged in EEP Assessment Packages. The
EEP Assessment Packages are individually bound files for each
candidate in which you may record and retain all selection information.
The EEP Test Battery includes –
- A Personality/Position Compatibility
Test. The personality/position compatibility test used
in the EEP Test Battery is one of the shortest yet most technologically
advanced personality profiling systems currently in use. The
test is computer scored via internet allowing three different
narrative reports to be generated for each candidate –
a 9-page Manager’s Report – a 10-page Individual’s
Self-Report and a 5 - page Selection Report. Each report is
designed to meet the specific needs of the interviewer, trainer
and supervisor/manager.
- A “Distraction” Test.
The “Distraction” test measures the candidate’s
ability to do more than one thing at a time and remain focused
under stress (i.e., multi-tasking). The test is quickly administered
and easily scored. Most test takers report they enjoy taking
the test; for them the test is both entertaining and challenging.
- A Mental Ability Test. The
mental ability test included in the EEP Test Battery is an established
test of general intelligence used for selection and placement
of business personnel. The test measures the candidate’s
ability to learn, ability to understand instructions and ability
to adapt and solve problems on the job.
The candidate’s raw scores on each test
instrument are converted to EEP point scores. The total point
score achieved is used to evaluate the candidate’s compatibility
with the personal characteristics requirements of the position
assessed by the EEP Test Battery.
How EEP
Test Battery Point Scores Relate to Job Performance & Stability
in a Public Safety Telecommunicator Position
Probability of remaining in the job & becoming
an above-average/average performer
(Projected chances out of 100)

The higher the EEP point score, the higher the
probability of the individual remaining in the job and becoming
an above-average/average performer. Scores of 9 & below indicate
a 3% chance of remaining in the job and becoming an above-average/average
performer, while scores of 18 & above indicate a 93% chance
of remaining in the job and becoming an above-average/average
performer.
WITH YOUR INITIAL QUICK START PACKAGE YOU ALSO RECEIVE
----
PEI’s new COMPLETE EMPLOYEE INTERVIEWING
AND HIRING KIT – EEP EDITION
Informative and practical, this kit takes you through each step
in the hiring and interview process, from laying the foundation
to making the final hiring decision.
Each chapter in the Guidebook outlines essential information and
includes sample documents and checklists that can be customized
to any agency’s specific organizational needs. All suggested
interview questions relate specifically to the knowledge, skills,
abilities and other (personal) characteristics (KSAOs) identified
through job analysis for a public safety telecommunicator and
a communications supervisor position. The interview questions
cover a broad spectrum of issues important to public safety organizations,
allowing you to select questions that best serve your agency’s
needs.
Using the password you receive with your kit,
you can download templates from the Resources
page of the PEI website that will help you create agency-specific
versions of the documents and checklists included in the Guidebook.
You can also download ready-to-use EEP Interview Summary Sheets
for your use at the end of the interview process.
In one comprehensive kit you receive:
A Guidebook that covers all the steps
and information you need to:
- Conduct a job analysis and determine your selection
criteria, PLUS listings of the core or “common”
selection criteria identified by PEI for a
public safety telecommunicator position and a communications
supervisor position, regardless of agency type, size
or geographic location;
- Write clear and accurate Job Descriptions,
Job Facts Sheets and Self-Screening Questionnaires;
- Write your job advertisements and job announcements;
- Recruit candidates;
- Screen resumes and applications forms;
- Select your pre-employment testing;
- Design and conduct a job preview/testing session;
- Develop your interview questions and develop
an Interview Rating Sheet, PLUS 155 interview
questions for use in personal interviews with public
safety telecommunicator AND communications supervisor
candidates PLUS an additional
37 interview questions designed to cross-validate
the EEP testing results;
- Conduct a valid and reliable interview;
- Conduct a legal interview under Title VII and
the ADA;
- Interpret the interview data;
- Conduct a valid and reliable reference check;
- Develop your reference check questions and
develop a Reference Check Form;
- Conduct a valid and reliable reference check;
and
- Make the final hiring decision and notify candidates.
PLUS---
Documents and checklists you can download and customize
to fit your specific needs –
- A sample Hiring and Interviewing Checklist,
PLUS a template for creating
your own agency-specific checklist.
- Sample Job Descriptions for
a public safety telecommunicator and a communications
supervisor position, PLUS templates
for creating your own agency-specific Job Descriptions.
- A sample Job Facts Sheet for
a public safety telecommunicator position,
PLUS a template for
creating your own agency-specific Job Facts Sheet.
- A sample Self-Screening Questionnaire
for a public safety telecommunicator position PLUS,
a template for creating your own agency-specific
Self-Screening Questionnaire.
- Sample Interview Rating Sheets for
a public safety telecommunicator and a communications
supervisor position, PLUS templates for creating
your own agency-specific Interview Rating Sheets.
- EEP Interview Summary Sheets
for a public safety telecommunicator and a
communications supervisor position you can
use to help you determine your top candidates.
- Sample Reference Check Forms
for a public safety telecommunicator and a
communications supervisor position, PLUS templates
for creating your own agency-specific Reference Check Forms.
- A sample notification letter
for unsuccessful candidates, PLUS a template
for creating your own agency-specific notification letter.
JOB-RELATED, VALID TESTING -- JOB-RELATED
INTERVIEW QUESTIONS – CUSTOMIZABLE DOCUMENTS & CHECKLISTS
– GUIDELINES FOR CONDUCTING THE HIRING PROCESS – -
-
ALL IN ONE EASY TO USE
– EASY TO UNDERSTAND -
COST EFFECTIVE PACKAGE!!!!!
SELECT THE BEST WITH
THE EEP!!!
PRICE LIST:
INITIAL QUICK START
PACKAGE - $435.00
Includes: Five (5) testing uses, the Complete
Employee Interviewing and Hiring Kit, all program materials
and the online service fee for the order.
ADDITIONAL EEP ASSESSMENT PACKAGES (testing
uses)
Additional EEP Assessment Packages are priced on a pay-per-test
structure, with volume discounts given for multiple use orders.
|
5 - 24 Assessment Packages
|
$35.00 per Assessment Package
(per candidate) |
| 25 - 49 Assessment Packages |
$32.25 per Assessment Package (per candidate) |
| 50 - 99 Assessment Packages |
$29.25 per Assessment Package (per candidate) |
| 100 - 199 Assessment Packages |
$25.75 per Assessment Package (per candidate) |
| 200 - 249 Assessment Packages |
$23.50 per Assessment Package (per candidate) |
| 250 - 499 Assessment Packages |
$20.50 per Assessment Package (per candidate) |
| 500+ Assessment Packages |
$19.00 per Assessment Package (per candidate) |
| Online
Service Fee (For agencies scoring the personality
instrument via the internet. Provides 12-month online scoring
access for the personality/position compatibility tests purchased
with each order) |
$50.00 |
Software
Requirements for the Personality/Position Compatibility Test
– Microsoft© Internet Explorer© 5.5 or higher or
Netscape 6.0 or higher. Cookies enabled and JavaScript enabled.
Pop-up Windows Enabled
Click
below for Ordering via mail or fax
Click below for Ordering online
To learn more about our products and services call
386-239-3514 or 877-239-3597 (toll free)
Email: info@pei-911.com
or Contact PEI
|